Frequently Asked Questions

Skewl is redefining the kids’ school-going experience. It’s an intuitive mobile app for parents to plan, share and cheer kids school run experience.

Parents from the same school community can plan their daily school run using Skewl’s digital schedule planner. Our intelligent location-based search will help the parents to find the neighbours from their own school community. Parents can chat and agree on the school run, share days and pickup times. The details will be stored against the respective parent's profile. On the day of the shared school run, respective parents would be notified for them to participate and track their kid’s school run.

Our app facilitates an easy and persuasive registration process. Parents are being given multiple options to register on the app to make the registration quick. You can register by your social media identity or your preferred choice of email id

As soon one registers with the Skewl, we request the profile owner to onboard themselves and their children going to school by sharing a few key pieces of information.

All parents, caretakers, and legal guardians

Right now, Skewl supports only the same school community school run. we are working hard to support school runs between different school communities

• Always help is there around the corner as Skewl connects neighbour school community

• A shared school run reduces traffic congestion. According to the Office of National Statistics, 40% of traffic during peak hours is because of school pick up and drop off.

• Community unpins the Skewl. According to UNICEF children are most vulnerable due to poor air quality around the school. Sharing school run reduces the carbon footprint around the school and improves air quality

• Studies prove that children walking to school benefits them both physical & mental wellbeing

• Extends children’s friendship beyond school and inculcates social awareness

• Volunteers – Parents/Legal Guardians who share the school runs

• Riders – Children who participate in a shared school run

• School – Individual schools that partner’s with SKEWL (in some cases)

Click on “Schedule Trip” or choose “Add Trip” from “My Trip” available in the bottom menu

• Choose the Session – Morning or Evening

• Select your preferred time for a trip

• From location would be defaulted based on the trip’s session. (Your home for Morning trips & Your School for Evening Trips)

• Select the dates followed by Days of the week

• Kids would be automatically selected based on your school, feel free to remove or add back

• Click on Schedule, Done!

We encourage walking, but we also support Cycling, Car & Public transportation. Also for those using cars, please make sure it's legally fit to run on the road and fulfils UK's legal criteria.

Click on the “Search” menu, use the filter icon to set your preferred options and search. Search Results would appear on Map view with Green, Amber & Red colours.

Green represents those trips with an exact match to your search. Select each of these green dots to see if they are already your friends or new. Use the “Book” option to send a trip request. You can even use “Chat” functionality to know each other better or alter any scheduled trips.

Amber represents those trips that could match with some alteration to your trip options. You can even chat with Volunteers to request whether they could slightly alter their trip.

Red represents those neighbours available in your community going to the same school but does not have any trips scheduled. You can even chat with those neighbours to check if they would be interested to join your trip or schedule one in near future.

No. Skewl only allows the user into the application post-registration, Onboarding & Successful profile verification (in some cases)

No. Skewl only supports School run, for now. We might come up with other offerings based on your request.

Skewl defaults the rider’s house address as the pickup point. It’s up to both riders & volunteers to chat and agree upon a common meeting place for picking or dropping off (if required)

Skewl neither recommends nor stop riders’ legal guardians to join their school run, this depends on the Volunteer’s interest.

No. Shared school runs are free and do not expect any riders to pay their Volunteers for any Skewl service.

No. Skewl is FREE for both Volunteers & Riders.

Use Search functionality in Skewl to find available shared schools run from your neighbourhood.

Yes. Anybody could search for both Morning and Evening sessions within any time that is specified by the respective school.

As this is a free service, it is not fair to expect the volunteers to accept or reject the request within a time frame. But we request volunteers or rider’s parents to act on any trip request as soon as possible, at least a few hours before the actual trip start time.

One could raise a request any time before the start of the actual trip. We recommend rider parents give enough time for the volunteer to respond to their trip request.

Yes, you can book up to the next 10 working days.

Yes. Real-time tracking is Skewl's unique offering to our rider’s parents, this wouldn’t be possible without Volunteer’s allowing Skewl to track their GPS location. Kudos to our Volunteers!

No. We do not recommend turning off your GPS as it’s very key for Rider’s parent to track the trip and plan for their pickup

• Yes. Both Volunteer & Rider’s parent can cancel their trip

• We don’t restrict any users from cancelling their trips even at the last minute. But we do not recommend anybody to do that too. This pushes the rider’s parents to replan their school run at the last minute.

• If a Volunteer does not accept the trip request for a long time (a few days) then the rider’s parent is expected to cancel their trip request and raise a different request with another volunteer from the search screen.

• We recommend reaching out to the first volunteer through the chat option before cancelling the trip request. Also, it’s advisable to find a new volunteer and check if he /she is available to pick/drop off your child. Cancel the original trip request once you have confirmed with other volunteers.

No. It is not mandatory to have a Car to schedule a school run. We encourage alternative options such as Walking & cycling shared school runs.

For those using car, please make sure its legally fit to run on the road and fulfills UK legal criteria.

Most insurers state that car-sharing will not affect an individual's car insurance e.g. the Association of British Insurers clearly states that car sharing won't affect the insurance of their members so long as a profit isn't made: "As it’s not expected to make any profit or share the cost…

All ABI motor insurers have agreed that if your passengers contribute towards your running costs your insurance cover will not be affected, as long as lifts are given in a vehicle seating eight passengers or less. This agreement does not apply if you make a profit from payments received or if carrying passengers is your business." (Source: ABI 2012)

Over 300 insurance providers are members of the ABI, accounting for about 95% of the motor insurance market in the UK. Drivers with any concerns should check with their own insurance company as terms and conditions may vary between insurance providers over time.

Within the UK, Car seats are mandatory for those kids below 135cm in height. It’s up to the driver (Volunteer) to make sure there are sufficient car seats for their trips offered to others. Rider’s parents do play a vital role in helping their volunteers to be equipped. We leave this to our Rider’s parents & Volunteers to decide upon managing their kid’s car seat wisely.

For more details on Car seats Click here

Please use the link to check the vehicles tax/ mot status. https://www.vehicleenquiry.service.gov.uk/

No. It’s mandatory for any volunteer to have his/her own child on the trip that accommodates different riders. Skewl does not support to schedule or tracking any trip without Volunteer’s child present on it.

Any Volunteer is a good volunteer if he/she follows the terms of use as mentioned in Skewl and acts with kind & Humanity

Any Rider is a good rider if he/she follows the terms of use as mentioned in Skewl and acts with kind & Humanity

Skewl is the modern era mobile application to connect, collaborate and share the school-going experience. Trust and safe should be built over time and it’s up to the individual parents to decide to whom they would like to share their school runs. We do provide a chat facility for parents to collaborate before using the service.

We strongly recommend you enable your notifications all the time, this will keep you updated on chat, trip requests, trip alters, trip cancellations etc. This is key to staying collaborated within the app.

Skewl does not overuse your data and shares the different levels of information for different parties.

Skewl shares parents/caretakers/legal guardians and their children’s data with the school for their profile verification (in some cases)

On the “Search” screen – Skewl showcases the Legal guardian’s Photograph, Name, Children Name & Residence location

On the “My Trip” screen – Skewl showcases all riders (children’s) names, Photographs for the Volunteer. The rider does not get a chance to view any of the other rider’s details or Volunteer kid’s detail

On the “Trip Request” screen - Skewlshowcases all riders (children’s) names, Photographs for the Volunteer

On the “Chat” screen – Skewl showcases Rider’s legal guardian’s photograph

Please refer to our Privacy policy to understand the reason behind collecting these data from our users' Privacy policy

Yes, you can schedule trips with your friends & family members as volunteers to pick or drop off your children.

• Yes, it’s the rider’s parents responsibility to keep the school informed about the volunteer picking up his/her child on a specific day.

• The volunteer is expected to share the OTP from SKEWL with the staff for successful dismissal.

• Use the Alert icon on the Trip tracking screen and select predefined messages

• You can also chat in the trip’s group about any updates

• Yes, Skewl provides the flexibility to delay start your school run by 20 minutes from the original start time of the trip

• Skewl also allows the volunteer to start the trip 10 mins prior to the original start time of the trip

• Skewl allows the volunteer to edit the trip any time before the actual start time.

• Skewl recommend volunteers keep your rider’s parent informed about any delay through the trip’s group chat

Skew strongly recommends that Volunteers start their school run on the Skewl app when they start their journey, this will be notified to respective rider’s parents about the trip start and be ready for the pickup or drop off.

As a volunteer, it’s your responsibility to update children’s pickup/drop-off on the Skewl app so that the rider’s parent is kept updated in real-time.

Please refer to our Terms of Use

It is rare to not find your school in our Skewl app. Either your school is not added to our database or your school falls beyond your neighbourhood community. Please feel free to write to us at mailto:support@amnous.com to overcome this challenge.

If you are early member to Skewl, then you might find fewer members in your neighbourhood community or your friend falls beyond your neighbourhood community area. Please feel free to write to us at mailto:support@amnous.com to overcome this challenge.